Privacy Policy

1. Introduction

Welcome to DT Globe Sia ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website https://dtglobe.eu and use our real estate services for foreign investors.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information You Provide

When you interact with our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identity Information: Passport details, national identification numbers, date of birth, nationality
• Financial Information: Bank account details, payment information, credit history, investment capacity
• Property Preferences: Desired property types, locations, budget ranges, investment goals
• Professional Information: Occupation, employer, business information
• Communication Records: Correspondence via email, phone calls, meetings, and other communications
• Documentation: Copies of identification documents, proof of funds, tax documents, legal agreements

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Credit reporting agencies and financial institutions
• Property listing services and real estate databases
• Legal and regulatory authorities
• Business partners and service providers
• Public records and databases

3. How We Use Your Information

We use the information we collect for various purposes related to providing and improving our real estate services for foreign investors:

3.1 Service Delivery

• Providing real estate consultation and investment advisory services
• Identifying suitable properties based on your preferences and requirements
• Facilitating property viewings, negotiations, and transactions
• Processing payments and managing financial transactions
• Preparing and executing legal documents and contracts
• Coordinating with lawyers, notaries, banks, and other service providers

3.2 Communication

• Responding to your inquiries and providing customer support
• Sending property listings, market updates, and investment opportunities
• Providing updates on transaction progress and important notifications
• Sending administrative information, policy updates, and service changes
• Marketing communications about our services (with your consent)

3.3 Legal and Compliance

• Complying with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Verifying your identity and conducting due diligence
• Preventing fraud, unauthorized transactions, and illegal activities
• Protecting our legal rights and interests
• Responding to legal requests from authorities

3.4 Business Operations

• Analyzing and improving our services and website functionality
• Conducting market research and business analytics
• Managing our business relationships and partnerships
• Training our staff and quality assurance
• Maintaining records and documentation

4. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Legal Professionals: Lawyers, notaries, and legal advisors
• Financial Institutions: Banks, payment processors, and financial advisors
• Real Estate Professionals: Property developers, agents, and brokers
• Technology Providers: Website hosting, data storage, and IT services
• Administrative Services: Document management, translation services, and administrative support

4.2 Business Transactions

In connection with property transactions, we may share your information with:

• Property sellers, buyers, and their representatives
• Real estate registries and land offices
• Tax authorities and government agencies
• Insurance companies and appraisers
• Property management companies

4.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our terms and conditions and other agreements
• Protect our rights, property, or safety, and that of our clients and others
• Prevent or investigate fraud, security issues, or illegal activities
• Respond to emergency situations

4.4 Business Transfers

If DT Globe Sia is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

Our security measures include:

• Encryption: SSL/TLS encryption for data transmission and encrypted storage for sensitive information
• Access Controls: Restricted access to personal information on a need-to-know basis
• Authentication: Strong password policies and multi-factor authentication where applicable
• Physical Security: Secure facilities with controlled access and surveillance
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular training on data protection and security best practices
• Incident Response: Procedures for detecting, responding to, and reporting security incidents

5.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The duration of our business relationship with you
• Legal, regulatory, tax, and accounting requirements
• Statute of limitations for potential legal claims
• Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Right to Access: Request a copy of the personal information we hold about you
• Right to Data Portability: Receive your personal information in a structured, commonly used format and transmit it to another controller

6.2 Correction and Deletion

• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information under certain circumstances

6.3 Processing Restrictions

• Right to Restriction: Request limitation of processing of your personal information in certain situations
• Right to Object: Object to processing of your personal information based on legitimate interests or for direct marketing purposes

6.4 Consent Withdrawal

• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent (without affecting the lawfulness of processing before withdrawal)

6.5 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

6.6 Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In Latvia, you can contact:

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website and to improve your experience.

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.

7.4 Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to understand how visitors interact with our website. These services may use cookies and similar technologies to collect information about your use of our website and other websites.

8. International Data Transfers

As a company operating in Latvia and serving foreign investors, we may transfer your personal information to countries outside the European Economic Area (EEA) that may have different data protection laws.

8.1 Transfer Safeguards

When we transfer your information internationally, we ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries recognized by the European Commission as providing adequate data protection
• Standard Contractual Clauses: Use of EU-approved standard contractual clauses with recipients
• Binding Corporate Rules: Internal policies ensuring data protection across our organization
• Consent: Your explicit consent for specific transfers

8.2 Countries We May Transfer Data To

Your information may be transferred to and processed in countries where our service providers, partners, or clients are located, including but not limited to:

• European Union member states
• United Kingdom
• United States (under appropriate safeguards)
• Other countries where you conduct business or own property